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Orders Above $400 - 24 Months 1-to-1 Store Exchange Warranty + Free DeliveryOrders Below $400 - 12 Months 1-to-1 Store Exchange Warranty + $30 Delivery Fee

Frequently asked questions

For orders above $400, we provide

  • Free local delivery
  • 24 months 1-to-1 Store Exchange Warranty

For orders below $400, we provide

  • $30 local delivery
  • 12 months 1-to-1 Store Exchange Warranty

*Warranty commences from date when products have been inspected and handed over to customer.

Orders Above $400 - Free Delivery

Orders Below $400 - $30 Flat Shipping Fee

Self Pickup In-Store - Available for all orders.

  • Request for return products must be done within 14 days after delivery or self-collection.

  • Product and packaging must be intact and good condition.

  • Product exclusions - Light, fan or switch installations and Built-to-order items

  • All returns/exchanges to be made in-store.

  • $30 Transport Fee charge for on-site returns/exhanges.

Yes, our prices are in SGD and Nett price.
We do not charge 9% GST

46, Lorong 17 Geylang, Enterprise Industrial Building #03-04, Singapore 388568

Monday - 11am to 8pm
Tuesday - 11am to 8pm
Wednesday -Closed
Thursday - 11am to 8pm
Friday - 11am to 8pm
Saturday - 11am to 8pm
Sunday - 11am to 7pm

Contact us at Whatsapp : 9021 3852

*If you are using Google map for direction, so search for "Northstar Lighting".

Can walk in but appointment is strongly encourage.

Appointment Booking is to help reduce your waiting time in the event that all our staff is fully engage with other customers.

Typically a whole house consultation will usually take 1-2hours.

Should you not require any help from us in your house lighting planning, feel free to walk in to browse our products.

We accept Cash / PayNow / Grabpay / Shopeepay

Prepare your floorplan or any setup photos, so we can better advise our lighting solutions to your needs!

Typically, you can start to order in your lights from the time your renovation starts.

If possible buffer 4-5 weeks from order to delivery date just in case there is products that is out of stock.

We can hold on to your order for as long as 3 months.

We do not provide any installation/electrical service.

Get in touch

Write us a message

For any enquiries related to our products or returns. Please reach out to us via this form or Whatsapp.

Store Location

46, Lorong 17 Geylang, Enterprise Industrial Building #03-04, Singapore 388568

Monday - 11am to 8pm
Tuesday - 11am to 8pm
Wednesday -Closed
Thursday - 11am to 8pm
Friday - 11am to 8pm
Saturday - 11am to 8pm
Sunday - 11am to 7pm

Contact us at Whatsapp : 9021 3852